Surveillance operators are the eyes in the sky. They are looking for people trying to cheat, steal money or for those folk who had a little too much to drink. They work with you as you make your way into the casino and often patrol the floor for any suspicious activity. Security Officers are generally on the ground throughout the casino. With millions and sometimes billions of dollars flowing through the casino, security is, of course, a major concern. Security Officers & Surveillance Operators Cage cashiers work with guests who are ready to cash out their chips for cash and vice versa. They help guests deal with checks, credit card issues, wire transfers and other money issues. Similar to cashiers at a bank, these team members manage money in the casino. Casino CashierĬashiers are essential to each and every casino. Think you have what it takes? Here are 8 of the most popular casino jobs and what their roles entail.

The perks of working at a casino are definitely there, but so is the hard work. > Performs cashiering tasks, e.g.Ever wonder what it would be like to work at a casino? Maybe you enjoy gambling yourself, or you are attracted to the energetic atmosphere. > Processes all Guest check-in and check-outs > Answers internal calls and assist with Reservations when necessary all check outs, late outs, early check-ins, special requests, and day use rooms > Coordinates rooms status updates with the housekeeping department, e.g. > Answers Guest questions regarding the hotel services, charges, dining facilities, casino facilities, and local travel > Must be sales minded uses suggestive upselling techniques to sell rooms and promote other services of the hotel/casino Generates accounting reports for the benefit of the next shift. > Prepares and balances cash drawer per shift. Knowledge of room types, rates, and location > Understands room status and room status tracking. > Adheres to proper credit and cash handling policies

> Assist in pre-registration and blocking of rooms for reservations. Accommodates special request whenever possible > Provides efficient courteous Guest service > Consistently ensures an exceptional level of service and satisfaction is achieved throughout the property, exceeding the expectations of external and internal Guests alike in a timely and effective manner

All Team Members must embrace and deliver Kiowa's Guest Service Standards to every Guest on every shift, as outlined in Orientation, the Team Member Handbook, Standard Operating Procedures (SOPs), and any other related training

Kiowa casino employees